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Lead Journey

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The Year of Profitable SaaS

How do SaaS and XaaS business models become profitable?

Supporting Journeys

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Protecting and Growing Your Customer Base

Who owns Renewals and Expansion, and how can they grow cost-effective revenue?

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Monetizing Customer Success

How can you cost-effectively scale CS 
while building toward longevity?

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The Evolution of Pricing Models
for Managed Services

How can providers ensure their models are profitable while driving value to customers?

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Answering tech's biggest questions, together

TSIA Research Journeys are our promise to answer the most pressing challenges plaguing the tech industry today. Join us as we talk to the industry, gather data, and deliver validated, board-ready insights designed to help empower every tech company.

Lead Journey

The Year of Profitable SaaS

How do SaaS and XaaS business models become more profitable?

Whether they want to admit it or not, every modern company is a tech company, and tech companies everywhere are quickly pivoting to SaaS models in pursuit of explosive growth. However, current economic conditions are now forcing those same companies to tighten their financial belts. So how can SaaS businesses pave a path forward to achieve profitable growth?

Enter This Journey

Supporting Journey

Protecting and Growing Your Customer Base

How do we leverage sales specialists in the right way and grow revenue without increasing our sales costs?

Enter This Journey

Monetizing Customer Success

How can you improve adoption, expansion, retention and customer satisfaction while boosting revenue?

Enter This Journey

The Evolution of Pricing Models for Managed Services

How can providers ensure their models are profitable while driving value to customers?

Enter This Journey

Protecting and Growing Your Customer Base

How do we leverage sales specialists in the right way and grow revenue without increasing our sales costs?

Enter This Journey

Monetizing Customer Success

How can you improve adoption, expansion, retention and customer satisfaction while boosting revenue?

Enter This Journey
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The Evolution of Pricing Models for Managed Services

How can providers ensure their models are profitable while driving value to customers?

Enter This Journey

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