Supporting Journeys
Protecting and Growing Your Customer Base
Who owns Renewals and Expansion, and how can they grow cost-effective revenue?
Monetizing Customer Success
How can you cost-effectively scale CS
while building toward longevity?
The Evolution of Pricing Models
for Managed Services
How can providers ensure their models are profitable while driving value to customers?
Answering tech's biggest questions, together
TSIA Research Journeys are our promise to answer the most pressing challenges plaguing the tech industry today. Join us as we talk to the industry, gather data, and deliver validated, board-ready insights designed to help empower every tech company.
Lead Topic
The Year of Profitable SaaS
How do SaaS and XaaS business models become more profitable?
Whether they want to admit it or not, every modern company is a tech company, and tech companies everywhere are quickly pivoting to SaaS models in pursuit of explosive growth. However, current economic conditions are now forcing those same companies to tighten their financial belts. So how can SaaS businesses pave a path forward to achieve profitable growth?
Supporting Topics
Protecting and Growing Your Customer Base
How do we leverage sales specialists in the right way and grow revenue without increasing our sales costs?
Monetizing Customer Success
How can you improve adoption, expansion, retention and customer satisfaction while boosting revenue?
The Evolution of Pricing Models for Managed Services
How can providers ensure their models are profitable while driving value to customers?
Protecting and Growing Your Customer Base
How do we leverage sales specialists in the right way and grow revenue without increasing our sales costs?
Monetizing Customer Success
How can you improve adoption, expansion, retention and customer satisfaction while boosting revenue?
The Evolution of Pricing Models for Managed Services
How can providers ensure their models are profitable while driving value to customers?
Want to stay up to date with TSIA throughout all of our Research Journeys?
© 2023 Technology & Services Industry Association (TSIA). All rights reserved worldwide.